Meet the Team

    Meet the Northern Lifetime team:
    Ella, Jane, Terry, and Gemma



Ella Cornforth

Director, case manager, and expert witness
 
I discovered voluntary work as a teenager - helping out at a nearby residential home in the West Midlands. I then volunteered as a support worker for a company organising holidays for people with disabilities.

The dedication of the company and its staff in providing an adventurous break whatever a person's ability struck a chord with me.

I came across case management somewhat by accident while an occupational therapist. I saw what case management could do for people with head injuries, but felt they were being poorly served by existing services.

When I was an OT student, I met the most inspirational mentor, Ashleigh Phoenix. Amongst many attributes, she demonstrated the value of compassion and a non-judgemental theraputic relationship.

So began my career in case management. I'm now a qualified occupational therapist and an Advanced Member of the British Association of Case Managers (BABICM), with years of experience as a practitioner and also as a medico legal expert

To learn more about my work experience and qualifications, download my CV below.

Jane Paige (nee Warren)

Clinical Lead and case manager
 

I knew I wanted to work with people while at school, and volunteered at a Mencap Gateway Club when I was 16. I enjoyed connecting with people who thought differently to me - it was great helping their parents get a break and it was fun too.

I then worked for Sheffield Council's disability day service, working with people who had a brain injury.

After attending a course given by two specialist brain injury social workers - Jackie Parker and Jenny Gaber - Jackie became a strong influence and I joined her business. 

Backed by in-depth knowledge of brain injury and disability, I believe a good case manager needs to be caring, client-focussed, a near genius multi-skilled multi-tasker, and unphased by new and challenging situations.  

Ensuring the best outcome for clients is my core task. However I have also been a consultant on a film focussing on serious head injury, a speaker at conferences, and a trainer of fellow professionals and solicitors.

You can find details of my work history and qualifications by viewing my CV below.

Terry Mallon

Director, occupational therapist, and expert witness

Early on I worked as a relief porter in a local hospital, which I loved, before becoming a BT engineer. Together they made me realise that working in a healthcare setting, and with people as opposed to tech, was for me.

My epiphany came via a library book that included a chapter on NHS professions. I stumbled on Occupational Therapy (OT) and resolved to enrol on a college course.

After this I worked in Rotherham for an OT manager who was charismatic and plain speaking. She was professional and pragmatic, and represented the profession in a dynamic and assertive manner, which made a big impression on me.

A good OT practitioner needs to be client centred, non-prescriptive and a good problem solver, but really the first rule of OT is to establish a rapport with your client.

My professional mantra is to ask, “Has my input made any difference to the individual’s quality of life?” Yes I give people equipment and adaptations, but I see my role as being much more wider and holistic than that.

Please find my CV below for more detail.


Gemma Bradshaw

Office Manager

I have six years experience as a case assistant and office manager, and enjoy that my role helps improve a client's quality of life.

Having a positive effect on clients gives me great job satisfaction - as does seeing how committed our case managers are to securing the best outcomes for our clients.

Every situation is different too - for some clients being able to leave a bedroom they haven't left for years is a tremendous outcome; for others it is returning to work.

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